Terms and Conditions
Policy - Cancellation and Refunds
When a person registers for an SOS Adventure trip, in good faith, the SOS Adventure team begins making plans based on the registered person’s commitment.
As the mission start date approaches, SOS Adventure undertakes preparations for the registered participants, including securing transportation, accommodations, and other necessities. These arrangements necessitate payments, which we handle on the participant’s behalf.
Cancellations
The following schedule is a minimum.
- All $100 registration or application fees are non-refundable.
- A registration or application fee can be transferred as follows
- If the request is made at least 8 weeks before the mission start date (the first Saturday of a trip)
- If the requested trip is within the same calendar year (before 12/31 of the current year).
- Ground fees must be paid as scheduled
- Payments will be reviewed if a registered person cancels, and partial refunds can be authorized.
Guidelines for non-reimbursable payments are as follows. If cancellation occurs:
- More than 8 weeks before the mission start date (1st Saturday): $100 registration fee
- 8-5 weeks before the mission start date: $100 registration fee + $100 ground fees
- 4-3 weeks before the mission: $100 registration fee + $250 ground fees
- Within 2 weeks of the mission: $100 registration fee + all ground fees. (Circumstances will be reviewed.)
Refunds
All refunds must be made to the donor.
- If ground fees are received from a church, they will be returned to the church.
- If ground fees are received by credit card, we will reverse the credit card transaction in full or in part.
- As needed, SOS Adventure will consult the registered person regarding which donor(s) will be refunded.
